Published by Janine on 10 Aug 2009

Can Tweeting help get your own way?

When I read this article http://edition.cnn.com/2009/TRAVEL/traveltips/08/06/travel.social.media/index.html from cnn.com I was thinking about how popular Twitter and Facebook are, how they have developed over the years and how we all use them to micro-blog about what is happening around us.

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Published by Jenny on 03 Jun 2009

Major tissue brand tries innovative Twitter campaign – good thing?

Do you have blocked or runny nose? Are your eyes itchy and uncomfortable? If so, you are probably one of 40 million* people in the UK suffering from hayfever and the summer months are the most uncomfortable for sufferers.

* Figure plucked out of the air for purely illustrative purposes

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Published by Jenny on 19 May 2009

Twitter easily dominates our tag cloud

Just look at that tag cloud…

When my then-colleague, Mademoiselle Mondon and I started this blog last year, Twitter was just one of the crowd of social networking sites that we paid cursory attention to.

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Published by Jenny on 18 May 2009

The opportunities and threats of marketing through Twitter

The opportunities and threats of marketing through Twitter

At the Social Media International Search Summit hosted by WebCertain in London on Thursday 14 May, I gave a presentation on the use of Twitter as a marketing tool.  Twitter is definitely a “marmite” concept – it divides people.  There are some who have embraced it with almost religious zeal and it provokes red-faced rage in others.

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Published by Jenny on 14 May 2009

Social Media Summit – London – review

The fourth International Search Summit hosted by WebCertain is taking place at the moment.  This conference is focussed on Social Media.  Whether you weren’t able to attend, or just want a reminder of what was said – here’s an overview…

Also follow #isslon on Twitter for live updates.

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Published by Janine on 22 Apr 2009

How does blogging and social networking compare?

The use of social networking and blogging is growing increasingly popular every day, with more and more people looking to find reviews and true product knowledge on all topics. From finding what a specific holiday destination is truly like from real life experience of a blogger, to using Twitter for recommendations of restaurants and cafes in a certain city. The use of online networking has escalated to new heights, in a positive way; this will continue to rise in the future.

Blogs and forums are used to promote products / services and to inform people about issues which you may need to research about a product, or for example, DIY to give you up-to-date information. Many people use forums to get information they need, not necessarily to join one. News stories from bloggers aren’t always dependable, although many people do find blogs for product reviews.

Social media is also advantageous in real life experiences, i.e. following selected people on Twitter can be beneficial, as Jenny, our online news and PR manager discovered. Also, the news on the Hudson Plane crash posted on Twitter was passed around the world faster than any of the media coverage on satellite or cable TV.

With social networking you tend to build your own portfolio and web presence, creating links to people you know or people who may be of interest to you, generating a network, whether personal or professional.

Blogging is all about giving your opinion on a subject and can be more educational, unless you have your own site you’re not going to be building a web presence. Blogging can go from giving your opinion on a subject matter to reviews of products or services.

Both blogging and social networking are very different, yet can offer the similar routes to problem solving and product knowledge, getting you the information you need.

Published by Janine on 17 Apr 2009

Are you twittering mad?!

Internet PR and Marketing investment continually rises, while offline spend is in decline, marketers are continually looking for new methods and approaches to suit business needs. The current climate of the economy has forced many companies to re-strategise in many areas, where spend is minimalistic and productivity potentially maximised.

With virtual social networking taking the world by storm it’s no wonder marketers have already jumped on the band wagon promoting their businesses and colleagues, for example, the use of Twitter has totally entranced our colleagues here @ WebCertain, follow: @globalppc @starbuck8 @jennysimpson @davidsegal @davidecorradi @ballueder @WebCertain @J__9 @YorkSEO @globalseo @andyatkinskruge @seoprtips @newscertain @WebCertain_DE @AnaVLeckenby @oscarcarreras, for updated information on specialised areas of multilingual search!

Promoting the latest international search summit, general information about PR, SEO, link building, PPC etc… has developed a wider knowledge on each subject, by sharing and re-tweeting relevant data to enhance the specialised knowledge arena WebCertain hold.

Many businesses and organisations are using online facilities and companies such as WebCertain not only for English articles, as we are multilingual; multiple languages from across the globe play a large part in how they operate, especially for clients. Online PR is a great way of getting your company, news / press releases / data, relayed around the world, especially using press release sites with an overseas domain, rather than the traditional offline methods. This however, does vary upon client needs; everyone wants something different and to be unique, so be adaptable and knowledgeable on your subject arena to create the best possible service for your company and your clients!

Published by Jenny on 03 Apr 2009

Case study: Twitter + Real life connections = BINGO

While Twitter membership rapidly grows and endless column inches a day are devoted to the phenomenon, marketers have been scratching their heads about the best way to use this new tool.

The obvious appeal is the ability to immediately reach out and create two-way communication with a wide audience, giving you the opportunity to sell yourself – and to handle customer service / reputation management issues.

The concern so far as Twitter is still largely populated by early adopters and members of the web marketing community – can you communicate with the right people?

Here’s a little anecdote to illustrate the marketing potential of Twitter.

My colleague (@davidsegal) has a friend who works for Sarah Coggles (@coggles_com) – an independent fashion retailer.

We have another colleague in our London office (@ballueder) who maintains a personal blog, posting pertinent and sometimes esoteric content.  This content is sometimes included in his Twitter posts.

We noticed that @coggles_com had linked to something @ballueder had posted – probably completely coincidentally, but this led to me tofollow @coggles_com and take a look at some of the clothes on their site.

I found a dress that I love and cheekily asked for a discount as a Twitter follower – which I have been given!

The end result is that I am seriously tempted to ignore the credit crunch and splash out on a new dress – all because of Twitter…

More info to add to my presentation on the opportunities and threats of marketing through Twitter that I’m giving at the International Search Summit later this year.

Published by Janine on 18 Mar 2009

Social media – are you obsessed?

Social media is a concept 2 years ago I wasn’t really interested in, I knew it existed, yet I didn’t really know anything about it and I didn’t really want to. I reluctantly joined Facebook to view my friends photo’s from her travels around the globe, and then got hooked! Over those 2 years in which I have been interested in social media, I think it has been catapulted into the limelight (from my perspective anyway, you may disagree), and now there is no escaping it!

The development of design, content, links, networking and media coverage of social media has improved enormously, it’s well documented and new innovations are continually being introduced. Social networking is a phenomenon I never thought I would get into, never mind checking my profile and searching for friends regularly, this was more so when I first signed up.

Online profiling on such networking sites as, Myspace, Facebook, Twitter or any type of blogging sites will enhance and develop your profile across the web, depending of course on your privacy settings. Content quality and use of keywords all effects how you rank in search engines, such as Google.

The following selection of tips may enhance your visibility and optimization…
1. Include good quality content
2. Utilise any links to other sites you blog on etc
3. Update your blog / social networking site regularly
4. Use keywords to enhance ranking capabilities.

Over the past few months my colleagues have been talking about Twitter, I didn’t really want to join another social network, (having one I thought was enough work for me), and a couple of months ago I decided I had had enough and finally gave in.

I cannot begin to tell you how much I have benefited from joining Twitter – from a work/industry perspective anyway. As I mentioned in an earlier entry I am fairly new to the world of PR and SEO, following people on Twitter who have much experience and sharing links / articles on related topics has helped me immensely.

I often find with social networking some can people become obsessed over it, depending on whether it’s used for social or business purposes…. Is it ok to be obsessed with it? What do you think? Am I alone with this perspective? And have you tried typing your name in Google to see where / if you rank?


Published by Janine on 13 Feb 2009

Travel Companies and Twittering?!

The use of social networks and micro-blogging is growing faster than ever, with many business joining in to enhance their services, improve internet rankings, reputations, any campaigns and much much more.

Recently the first official “Twisitor Centre” was launched in the US by Travel Portland, where travellers can connect to the Twisitor Centre to find out holiday / travel information, just like a walk in visitor centre, which relies on Twitter technology, so travellers can plan holidays to the city etc etc.

The use of codes to transfer the “tweets” to the Twisitor Centre is essential to get the correct feedback, visit Travel Mole who reported on the tweeting city.

Twitter and other micro blogging / social networking sites are great to find out local information, like places you are visiting on holiday etc, keeping your Twitter, Facebook, Myspace etc profile public may be risky if you declare too much information, however if you are following people from all over the world, information will be far more accessible, just remember to be careful!!

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