Archive for the 'Online PR Tips' Category

Published by Jenny on 18 Mar 2009

Proving the effectiveness of online PR campaigns

We have spoken here about PR reporting before – it’s just as important as any other aspect of online PR campaign management – after all, what’s the point if you can’t prove the worth of your efforts.

Compared with Paid search, online PR is limited in its tracking capabilities, simply because you cannot publish tracking code in your press releases in order to view visitor paths and conversions. Nonetheless, there are still some ways of getting around that – and many of them will be familiar to PR professionals who have long experience running offline PR campaigns.

Brand tracking
Hopefully you have a unique or unusual brand name for your business, or for some of your products. Track the number of people searching for these brand names through Google Trends, or Twitterholic.

Create unique landing pages to track visitors
There are lots of benefits to this. Firstly you have the opportunity to tailor a landing page with the most appeal for new visitors. If the landing page is only accessible to readers of your PR content, you have a clear view of the impact of your PR campaigns.

Unique paths for calls-to-action
If you have the capability to create unique telephone numbers, email addresses and other contact details, this is one of the most tried-and-tested ways of assessing the success of PR campaigns.

This can include custom coupon codes that relate to specific news – and with the large number of consumer forums that share information on coupons and discounts, this is another effective way to spread your news.

Published by Jenny on 05 Mar 2009

Golden Rules of Social Media

What are the “Golden Rules of Social Media and Internet Marketing”

1) Listen: listen and observe, see what’s being said online and how you can participate

2) Participate: join in, share stuff, be helpful

3) Give first, ask later. The best rule of thumb is to give more than you take.

4) Dialog: communicate, remember the cocktail party example

5) Don’t try and do everything: it’s not always a great idea to have 35 social networking sites. Get only as many as you can manage

6) Leave your wallet at the door: don’t show up online wanting to make money. Show up ready to share and enlighten. This will take you much further.

7) Don’t be afraid to share your opinion.

8) Be honest: it’s tempting for some to embellish or lie. Who’s gonna find out about it, right? Wrong. The Internet has a way of sifting out the fake stuff and embracing the real messages.

All credit to http://amarketingexpert.com for the article – great summary

Published by Jenny on 04 Mar 2009

Are bloggers lacking in journalistic integrity?

Accidental good timing for a seminar on blogging last week which led to a good old discussion about journalistic standards (or the lack of) amongst bloggers.  A big row had just blown up between a blogger and the National Union of Journalists (NUJ) because the blogger had published of allegations against an NUJ official, based on data retrieved from their email server. 

The controversy escalated when a senior member of the NUJ posted short-tempered comments reacting to the blogger’s activities, in the process, outing the full name of the colleague being accused of unprofessional behaviour.

The Guardian took the story up in a big way and the controversy continued as the writer of The Guardian’s think-piece is actually married to an NUJ member who was also posting comments on the original blog post (this was stated on his article). [Edit - see clarification in comments, she is actually an ex-member]

Hope you are following this…

NB – let me declare my interests in this (limited though they are). Our blogging seminar leader was Martin Belam, another employee at The Guardian. Also, a few years ago I had an NUJ training course arranged for me by someone right at the heart of the scandal. Yes, yes, I do move in the right circles…

To a career journalist working for a serious publication / outlet there are complex rules and standards about reporting, such as – never depend on a single source for information, don’t publish opinions as facts etc. etc.

Should bloggers follow the standards of reporting as employed by organisations like the BBC and Reuters? 

Here’s my twopennorth –

Blogs are not reports
From the very earliest days of blogs, there has always been the understanding that a blog is somewhat personal – in other words an “op ed”, or “opinion piece”.
(NB, the word “blog” is an abbreviation of weblog, meaning a journal)

Are the navel gazing “In my life” columns that feature in all our major newspapers subject to the rigorous fact-checking processes that a news report is subject to?  No, I don’t think so. In fact, I would guess some of them they have pretty obviously been dashed off in the last half hour before deadline with only the slightest bit of thought!  (Yes, that is professional jealousy…)


However, of course some standards should be met and many bloggers are completely unaware of even their most basic responsibilities.

I am a journalist by training, over the years working primarily on features and marketing content.

Nevertheless, I still have a hazy memory of McNae’s Essential Law for Journalists and therefore do my very best not to libel anyone, make wilful mis-statements (no matter how riled I am) or affect the proceeding of active court cases. 

Everyone blogging should adhere to these basic principles, but they don’t.  Yes – I’m looking at you Perez Hilton!

Basics

  1. Don’t publish immediately after writing. Take a break, walk away and ideally get someone else to take a look at what you’ve written.
  2. Don’t call Mr So-and-so down the road a paedophile, whether because you think it’s a funny thing to say, or if you really think he is one (if so, go to the police!). Furthermore, don’t even hint that someone on your road is a paedophile – technically anyone who fits your vague description could sue you.
  3. Don’t panic if someone contacts you to argue about what you’ve written and don’t respond immediately! Take another look, ideally with a second pair of eyes, and see if you think you were fair.

    There are lots of ways to deal with complaints – valid or otherwise.  Often giving a complainant the right-to-reply suffices. Almost always, a friendly response is the sensible option and if your correspondent turns out to be irrational – end the conversation immediately.

  4. Never, ever steal information…

There are lots of other legal considerations.  If you think there are any that bloggers should regard as a priority, please add a comment.  Thanks.

Published by Janine on 23 Feb 2009

Tips on basic SEO and PR search ranking…

Some basic SEO tips for PR’s who are venturing into the online world:
Search engine rankings are an important factor to consider when building or developing a website, as well as the use of links, keywords and content. The need to use such information is to ensure the site achieves high rankings, for example, a good selection of links and the more links you have related to your site equals more traffic, plus, search engines are more likely to like the site.

Many larger corporations and anyone who can afford to use SEO companies and/or multilingual SEO organistions, are there to improve or enhance your site in order to gain better search rankings, however there is no guarantee that an SEO company will improve your site rankings. Search engines tend to keep you in the best position for your site, and unless you suddenly produce the best possible site there is a limited possibility that you will drop your position.

Consider the following factors to enhance your search results:
Content – ensure the quality is good and contains plenty of keywords to maintain visitor numbers, to further your content make the use of niche words. Also bullet points in content will always be picked upon, try to add them in your content.
Design of the site and software used to build it can also make a difference as to where you rank. Text is important in helping the visitor get to the information they have searched for, whether the content is written on your page or there is a link to whatever the visitor is looking for. If you have any images on the pages, ensure they have alt tags and title tags. Important Note: alt and title tags should always differ.
Title of your site should contain no more than 12-14 words (include keywords in the website title). The header of the post must contain keywords also in order to attain higher page rank.
Navigations should always be created using text, the use of images will deplete any page rankings you have. The keywords used in the navigation menu should always be the same as they are general web standards.
• Any links which are on your pages should relate to your site, to increase the chance of high search engine rankings, any external links should relate to your sites niche.
• An up-to-date site and an eye on your competitors will ensure you stay ahead, keep an eye on current SEO news and use the techniques to your advantage.

Published by Jenny on 20 Feb 2009

London SES round-up – new for SEO-PR in 2009?

Oscar Carreras, Sales Strategist at WebCertain kept us up-to-date throughout the Search Engine Strategies Conference in London via Twitter and has now most helpfully provided us with a round-up of the key messages.  Interestingly, all of his points relate to SEO-PR…

SES London

•    Video is the future

Not only there were several sessions about video but it was mentioned in at least 3 non related sessions. YouTube is already the second biggest search engine in the world and internet users across the world spend 30 min at least by average watching videos, not to mention the rising appearance of videos in blended or Universal search.

•    Online PR = Strategic Link Building Strategy

Online PR seems to be utilized by most of agencies as their main tool for strategic link building. In addition, blogging, social media, etc are all supported by online PR teams. Content creation should be a must.

(Jenny – my italics.  As I mentioned in my post yesterday about the boom in social media, the role for PRs to play is to create original content to support these activities)

•   The challenges and opportunities of Social Media

Social media pervaded all the sesssions at SES London, but it seems to be difficult to build a business model around it.

The way most of the agencies are approaching it is by leading by example and make it an integral part of their marketing toolset for lead generation and then show off that knowledge and results to provide with consultancy to clients or support in the way of apps generation, widgets, video creation, etc.

They don’t seem to offer to create profiles and handle them on behalf of their clients since it is not cost effective and not very useful since clients know more about their products that an agency will never do. Conclusion: walk the walk and don’t talk the talk.

(Jenny – yes, this is the major issue with these types of campaigns – who does what?  It’s all about user-generated content, but it needs a push – and imagination combined with technical / web know-how)
•   Reporting and analytics

Automation, analytics driven processes, etc seem to be the ways for agencies to scale services. The most important skill for both SEO and PPC, and maybe Social Media too, should be analytics expertise to reach conclusion out of empiric data.

(Jenny – and analytics is the main focus for the technology team at WebCertain)

Any more thoughts on SES London?

Published by Janine on 19 Feb 2009

PR in the Czech Republic

I’m a bit late noticing this post about PR in the Czech Republic, from PR Blogger.

Always keen to share tips on international PR strategies.

We’ve been doing some work in the Czech Republic recently and found a good number of online press wire services – after putting in some leg work and doing some digging around.

So far, I would  concur that -

“In the Czech market it seems there is a lack of exploitation of new media. Blogging and social media in general are perceived as ‘something for the geeks’ by the general public.”

Published by Jenny on 19 Feb 2009

The ideal length of a headline

What is the ideal length of a headline when writing for online impact?

Last year I made a new friend who is a chief-sub on the Daily Record, one of Scotland’s biggest selling newspapers (maybe the biggest selling – sorry Katie). We have very different experiences of writing, especially headlines. Katie is working to a restricted space on the printed page, whereas I have no restrictions – which sounds great until you consider the different criteria you are trying to fit into.

It’s the limited space that has created “tabloidese” that peculiar language of abbreviations, wit and hyperbole. The nature of the beast means that these headlines are pretty devoid of keywords, so a high impact newspaper headline (such as the Sun’s infamous “Gotcha!” front page during the Falklands War) would have little value in SEO terms.

How does your headline affect Google News placement?
Google, of course, won’t reveal their algorithm for the News channel and it is still something of an enigma for search experts.

I looked for an example to try and understand more. Last night’s big entertainment story here was the Brit Awards. Why does Hello get the top link with their slang heavy headline?

Google News example - Duffy's win at the Brit Awards 2009

Well, obviously, the headline is only a small part of the algorithm!

Having read around, there is conflicting advice. Here are some of the basics.

  • Get your most important keyword / message near the start, so if your headline is cut off it still appears
  • Shorter is better, even if it means sacrificing some keywords – your introductory paragraph is just as important
  • Think about people (not robots) reading your story – will your headline be of interest to them?
  • If you aren’t using a re-direct / url shortening system, your headline will probably dictate the url of your story (as works with this blog). If you then want to “tweet” your story on Twitter, you need to consider how the link eats into your 140 character limit

Have you got any advice to share?

Published by Jenny on 19 Feb 2009

Little advice online for people learning about online PR?

Here’s a recent quote from Daryl Willcox, chairman of DWPub: “There are tons of people out there blogging about how important online PR is, but there is very little in terms of actual guidance – especially for those who have limited online PR experience.   (Source)

Mr Willcox is promoting a white paper he has written about online PR – and this campaign is pretty successful.  I’ve come across references to it several times accidentally – and the quote above annoyed me enough to repeat it!  Great campaign management…

SEO-PR-Tips Absence of advice about online PR?

SEO-PR-Tips Absence of advice about online PR?

We are trying to offer practical advice, along with adding our own personal spin on what’s happening right now. 

I’m sure the DWPub is full of great advice (they are a good company and we use their press wires), but you will get widely differing views on this subject from people, depending on their background.

Daryl Willcox is from a PR background and understands the value of targeted campaign management, use of key contacts, the human reaction to content.

I’m constantly dealing with people who view our work from an SEO perspective only – they see the “link farm potential” in our international news network, or they are only interested in reports that can prove direct referrals.

The boom in social media (and it seems to be all that clients and the search industry alike are talking about at the moment!) is actually proving to be a good thing for the way PR is perceived.  Creating a buzz, trying to build up word-of-mouth interest, devising events / issues that will make people care – suddenly these are becoming important again – almost as important as keyword density…

I’m watching this space with interest…please share your thoughts on the latest online PR developments

EDIT – Please note the clarification in the comments.  Thanks for the feedback Andrew.

Published by Janine on 13 Feb 2009

Travel Companies and Twittering?!

The use of social networks and micro-blogging is growing faster than ever, with many business joining in to enhance their services, improve internet rankings, reputations, any campaigns and much much more.

Recently the first official “Twisitor Centre” was launched in the US by Travel Portland, where travellers can connect to the Twisitor Centre to find out holiday / travel information, just like a walk in visitor centre, which relies on Twitter technology, so travellers can plan holidays to the city etc etc.

The use of codes to transfer the “tweets” to the Twisitor Centre is essential to get the correct feedback, visit Travel Mole who reported on the tweeting city.

Twitter and other micro blogging / social networking sites are great to find out local information, like places you are visiting on holiday etc, keeping your Twitter, Facebook, Myspace etc profile public may be risky if you declare too much information, however if you are following people from all over the world, information will be far more accessible, just remember to be careful!!

Published by Janine on 06 Feb 2009

Need for Social Media…

Social Media as many people are aware plays such a huge part in PR, especially for online content and sites. Travel sites are’nt necessarliy updated as frequently as they should:

“On travel companies not reviewing Web 2.0/Social Media as part of a comprehensive Internet marketing and distribution strategy, together with website re-designs and optimisations, search marketing, email marketing, strategic linking, online sponsorships and display advertising: Many travel companies don’t have the resources or confidence to think holistically.” said Scott McNeely, Director of Consumer & Affiliate Web, Viator Inc. also recommends that travel suppliers should constantly update content.

take a look..

The need to keep up-to-date with social media and business is imperative to promote the brand as much as possible…SEO, SEM, link building, web design etc

The WebCertain International Search Summit event about Social Media and International opportunities will be held in London @ the British Library on 14th May 2009… Find out more

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